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Bootloader installed by mistake [message #1065] Sun, 04 November 2018 17:23 Go to next message
alvarovalde is currently offline  alvarovalde
Messages: 2
Registered: November 2018
Location: Spain
Junior Member

Hello,

I have installed by mistake bootloader 4.30 in one of our device Device Master UP 1 port.
Can it by solve?
Thank a lot.
Best Regards.


Alvaro Sanchez
Badajoz
Spain
+34684119081
alvaro.sanchez@pleniumpartners.com
Re: Bootloader installed by mistake [message #1066 is a reply to message #1065] Sun, 04 November 2018 17:29 Go to previous messageGo to next message
Kurt is currently offline  Kurt
Messages: 228
Registered: July 2016
Location: Minnesota
Power User
Hi,

You won't hurt anything as long as your firmware is fairly recent so it will be compatible.

It's a two step boot process where BootLoader is the first step, then the application firmware
(Ethernet/IP, Modbus) is loaded on top of that.

I hope that helps.
Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
Re: Bootloader installed by mistake [message #1069 is a reply to message #1066] Sun, 11 November 2018 13:52 Go to previous messageGo to next message
alvarovalde is currently offline  alvarovalde
Messages: 2
Registered: November 2018
Location: Spain
Junior Member

Hi,

During update process I´m always getting a error, I have attached picture about de error.
We got few device I´ll post info about one of them. I have tried with all of them and always the same error.
Device info:
S/N:9441-008562
model ID: 50002360

Port Vision Dx version: 4.09
Bootloader-4.30.cmtl
Modbusserver-7.06.cmtl

Could you please kindly check if different version it needed?
Thank in advance.
Kind Regards.


Alvaro Sanchez
Badajoz
Spain
+34684119081
alvaro.sanchez@pleniumpartners.com
Re: Bootloader installed by mistake [message #1070 is a reply to message #1069] Sun, 11 November 2018 15:58 Go to previous message
Kurt is currently offline  Kurt
Messages: 228
Registered: July 2016
Location: Minnesota
Power User
That version should work

http://downloads.comtrol.com/html/up_modbus_server_firmware. htm

It sounds like increasing the BootLoader timeout or direct connecting to the DeviceMaster might help

See this document:

http://downloads.comtrol.com/contribs/devicemaster/help_file s/Basic%20firmware_upload_troubleshooting.pdf

Kurt


Kurt Rees
www.comtrol.com
http://forum.comtrol.com/

Comtrol Corporation
100 Fifth Ave NW
Minneapolis, MN. 55112
Direct +1 763.957.6000 | +1 Fax (763) 957-6001
connect. communicate. control
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